Purchased from Fratelli - BMW M3
Wow. Where do I begin. I have worked in the car sales industry since I was 19 years old. I have never been greeted by a better reception and experience than Fratelli cars. Geoff and his amazing team are some of the kindest and most competent people I have ever had the pleasure of meeting. They all have a genuine passion for cars which is unfortunately a rarity in the automotive industry. They truly have set the benchmark for other prestige dealers. I only wish I had more money to buy more cars from this amazing company. Fratelli cars deserve the best of success in the future, so more people can experience this.
Purchased from Fratelli - Audi TT Black Edition
I am writing to share the quality of service I received from Fratelli Cars when I purchased my Audi TT quattro last week.
From very first contact what shone through was the enthusiasm and commitment of the team to provide excellent service. We asked to view the car on a Bank Holiday and that was arranged with no fuss. We were given as much time to explore the car as we wished with no pressure to rush our decision. The car was immaculately presented,just what I wanted so I bought it.
The price was fair, the purchasing process incredibly efficient and delivery immediately organised.
Many thanks to Paula and Geoff for making whole process so enjoyable.
I can say without hesitation that Fratelli Cars has delivered my best ever car buying experience.
Purchased from Fratelli - BMW 330D M Sport
I would like to say it was an absolute pleasure to meet you and the guys,the service you provided was excellent.nothing was to much for you,you couldn’t help me enough,the car is beautiful and in top class condition.i would highly recommend Fratelli cars to anyone,it was well worth travelling 200 miles for the right car.
Thanks once again
Purchased from Fratelli - BMW M4 Competition
I was thoroughly impressed with your incredibly high and uncompromising standards. When you deal with Fratelli Cars you know that you will leave as a satisfied customer. It was a pleasure to deal with any of your team and I automatically felt the way this was a close family business with everyone working as a tight team. I just don't have words for just how good my customer experience was. I should also give a special mention to Faye who clearly loves cars too and is another great member of Fratelli Cars! See you soon !
John Cherry MIET
Purchased from Fratelli - McLaren MP4-12C
Dear Fratelli Car Staff and Owners
I would just like to say that my experience with you guys with the purchase of my vehicle was probably the best I have ever had when I have ever purchased a car from anyone in the past.
The transaction went very smoothly with Geoff on hand at anytime to answer any questions or queries I raised. The car was presented to me absolutely spotlessly clean, everything was COVID responsible with hand sanitiser etc available. A very professional family company that I would I have no problems dealing with again.
Purchased from Fratelli - Volkswagen Polo
From the moment I arrived at Fratelli, the welcome I received by Geoff was incredible, introducing me to his family it showed what a lovely family run business it was. Nothing was too much trouble and after many questions back and forth by email the efficiency and speed of the replies made purchasing my VW polo a very enjoyable experience. The car was spotless inside & out and I can see how much pride Fratelli have in ensuring their cars are of a high standard. I would defiantly recommend Fratelli Cars to any friends or family.
Thank you so much for bringing me a huge amount of joy in new Car
Purchased from Fratelli - Volkswagen Polo
I’d just like to say a big thank you to you, your wife and the team for making my first car purchase the best I could ask for!
I’d been looking around for a few weeks and tried other cars elsewhere but the service wasn’t the same.
You’ve all been really helpful and I could trust you from the get go, I love my new car and will 100% come back to you in the future.
I know I’ve received a great service and I was really impressed with how smoothly it all went. Thanks again, stay safe and I’ll see you in the not so near future :-)
Purchased from Fratelli - Mini Cooper
I had a great experience buying a second hand car from Geoff . It comes across that it’s more important to him that you are happy with everything about the car before any sort of sale. He was able to Answer any queries that I had and took me and my wife on a detailed tour of the inside and out of the car.
Finalising a deal can sometimes be awkward, but this purchase for me seemed effortless and pressure free. I couldn’t recommend buying a car from Fratelli cars more, if you want a car that comes with reassurance, a quality guarantee and great customer service.. give Geoff a ring
Purchased from Fratelli - BMW 325i M-Sport
Hello Paula & Geoff
I am just sending this email as a comment and thank you on the service received and the quality of the car I purchased.
Fratelli was a fair distance for me but well worth it. In these strange times of click and collect / social distancing, everything was well prepared and managed as expected. I could see the passion and care that you have for both your customers and the cars.
The BMW was excellently presented and everything was as described. I could not be happier with my choice and the use of Fratelli. I would not hesitate in recommending you to anyone.
The extra distance is well worth it for a business that cares about what they do and provides a genuine service. Once again thank you, it was a pleasure.
Purchased from Fratelli - BMW 420i M-Sport
Just brought a BMW 420 from Fratelli cars, my experience buying from Geoff and family who are the owners was absolutely fantastic very friendly, professional and highly recommended. Also what an amazing car stock. Highly recommended.
Purchased from Fratelli - Audi E-tron
After some disappointing treatment from main dealers I discovered Fratelli. The approach of the business was entirely different and second to none in dealing with customers. They were friendly, had excellent attention to detail and accommodated staying late in order for me and my family to be able test drive the vehicle. At no point was I messed about or given excuses as has been the experience elsewhere. I find that I cannot recommend them enough and would do business again.